SHIPPING
Delivery details
- United States (in the contiguous US, except Hawaii and Alaska)
- Canada
- Australia
- Dubai & Abu Dhabi
- Europe
- New Zealand
- Mexico
- Philippines
- India
- Japan
- South Korea
- Thailand
- South Africa
- Express Delivery (1-8 business days)
- Express Delivery (7-15 Business Days)
- By Air (12-15 business days)
- By Sea (50-60 business days)
- By Sea (60 - 70 days)
- By Sea (50-60 business days)
- Express Delivery (12-15 business days)
- By Sea (50-60 business days)
- By Air (10-15 days)
- By Air (5-7 days)
- By Air (10-15 days)
- By Air (21-30 days)
United States (in the contiguous US, except Hawaii and Alaska)
By sea (30 business days)
United States (in the contiguous US, except Hawaii and Alaska)
Canada
Europe
Dubai
Australia
Note: BC019 Matte Black is currently only available in US warehouses. It will be back in stock in about a month. Customers outside of the US will need to wait.
We apologize for any inconvenience this may cause, and we will update the inventory as soon as it becomes available.
Express Delivery (1-8 business days)
Express Delivery (3-20 business days)
Express Delivery (15-20 business days)
Express Delivery (12-15 business days)
Express Delivery (12-15 business days)
Express Delivery (12-15 business days)
United States (in the contiguous US, except Hawaii and Alaska)
Canada
Europe
Dubai
Express Delivery (10-15 business days)
Express Delivery (15-20 business days)
Express Delivery (12-15 business days)
Express Delivery (12-15 business days)
United States (in the contiguous US, except Hawaii and Alaska)
Express Delivery (7-14 days)
How long does it take to process an order?
Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
How can I confirm my order and get the tracking number?
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
How can I change my order?
If you need any assistance with your order, please click here to contact us immediately. We will not be able to make changes to your order after it is shipped.
How can I cancel my order?
Generally, you can cancel your order and get a refund only when the products are not shipped yet. And you need to email hello@basecampboards.com. We will refund you in 7 business days. Read our refund policy here.
Which countries you can ship the board to?
We can ship to the US, Canada, Australia, Europe, Dubai, Abu Dhabi, Philippines, India,
Mexico, New Zealand, Japan, South Korea, Thailand, South Africa
*Is there any place you want to ship to but not mentioned above, let us know. We'll be happy to help you confirm.
If you ever have any questions do not hesitate to drop us a line or reach out to us: at hello@basecampboards.com and we will do our best to respond ASAP.
SHIPPING REMINDER: Due to the holidays in our warehouses, orders placed from September 27 through October 4 will be shipped uniformly on October 5, except for orders fulfillment by Amazon in the United States.