Shipping

Electric Skateboards
United States (in the contiguous US, except Hawaii and Alaska) Fast Shipping / (2-7 business days)
Canada Express Delivery (7-10 business days)
Australia By Air (7-10 business days)
Dubai By Air (12-15 business days)
Europe By Sea (50-60 days) 
Electric Scooters
United States (in the contiguous US, except Hawaii and Alaska) By sea (30 business days)
Helmets (except SD04, SF-999)
United States (in the contiguous US, except Hawaii and Alaska Express Delivery (2-7 business days)
SD04 & SF-999  
United States (in the contiguous US, except Hawaii and Alaska) Express Delivery (7-15 days)
Accessories
United States (in the contiguous US, except Hawaii and Alaska) Express Delivery (10-15 business days)
T Shirt
United States (in the contiguous US, except Hawaii and Alaska) Express Delivery (7-14 days) 

 

How long does it take to process an order?

Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.

How can I confirm my order and get the tracking number?

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.

 

How can I change my order?

If you need any assistance with your order, please click here to contact us immediately. We will not be able to make changes to your order after it is shipped.

How can I cancel my order?

Generally, you can cancel your order and get a refund only when the products are not shipped yet. And you need to email hello@basecampboards.com. We will refund you in 7 business days, usually the same day when we read your email of request. Read our refund policy here.

 

How do I check the status of my order?

To track your order, please click here.

 

Why does shipment delay?

Shipment delays are normally caused by natural disasters, holidays, and other logistic problems.

 

Which countries you can ship the board to?

We can ship to the US, Canada, Australia, Europe, Dubai, Philippines.

*Is there any place you want to ship to but not mentioned above, let us know. We'll be happy to help you confirm.

  • If you ever have any questions do not hesitate to drop us a line or reach out to us: at hello@basecampboards.com and we will do our best to respond ASAP.

    CONTACT US 

  • US Shipping 2-7 Business days

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